Legal

Privacy Policy

How we collect, use and protect your information.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mashroostore.com (the “Site”), operated by Mashroo Textiles Private Limited.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
  • Log files — track actions on the Site and collect your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags and pixels — electronic files used to record how you browse the Site.

When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information (including card details and other accepted payment methods), email address, and phone number. We refer to this as “Order Information.” Where we say “Personal Information” we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfil orders placed through the Site — process payments, arrange shipping, and provide invoices and order confirmations.
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or marketing about our products and services, in line with your preferences.

We use Device Information to screen for potential risk and fraud (particularly your IP address), and to improve and optimise our Site — for example, by generating analytics about browsing behaviour and assessing the success of our marketing.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide services to you. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising through:

You can also opt out via the Digital Advertising Alliance at optout.aboutads.info.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below. We process your information to fulfil contracts (for example, when you place an order) or to pursue our legitimate business interests. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us:

Mashroo Textiles Private Limited

Khar West
Mumbai, Maharashtra 400052
India